BCOE-144 · June 2022 · English
IGNOU BCOE-144 June 2022 Previous Year Question Paper
Office Management And Secretarial Practice
Structured previous year question paper for BCOE-144, June 2022 session.
Max marks: 100 · Questions: 8
Verified: 29 Jul 2026
B.Com. GENERAL (CBCS) (BCOMG)
Term-End Examination
June, 2022
BCOE-144 : OFFICE MANAGEMENT AND
SECRETARIAL PRACTICE
Time : 3 hours Maximum Marks : 100
(Weightage : 70%)
Note: Attempt any five questions. All questions carry
equal marks.
Q1.(a) “An office manager, one of the most important positions in a company, performs general administrative tasks, creates processes that drive effectiveness, guides and motivates personnel, and coordinates communication between departments.” Comment with the help of an example.
(b) Explain the preparation and conduct of meetings.
Q2.(a) What do you mean by Office ? Explain different types of offices.
(b) What is voting ? Explain general rules for voting.
Q3.(a) What do you mean by consumables and stock register ? Explain.
(b) What is office stationery ? Explain various types of stationery used in an office.
Q4.(a) What is office equipment ? Elaborate different types of modern office equipment.
(b) What is the importance of Mail ? Explain the mailing procedures.
Q5.(a) Define office mechanization. Explain the advantages and disadvantages of office mechanization.
(b) What are the duties of an office manager in relation to top management and subordinates ? Elucidate.
Q6.Distinguish between any four of the following : 4x5=20
(a) Line and Staff Organization
(b) Debit and Credit Card
(c) Public Meeting and Private Meeting
(d) Personal Assistant and Secretary
(e) Filing and Indexing
Q7.(a) Discuss the powers of a Chairman.
(b) What do you mean by virtual office ? Explain the advantages and disadvantages of a virtual office.
Q8.Write short notes on any four of the following : 5+5+545
(a) Scanner
(b) Video Communication
(c) Audit
(d) Role of a Secretary
(e) Minutes of Meeting