IGNOU BCOE-144 June 2023 Previous Year Question Paper

Q1.(a) Explain the concept of Digital Publishing Platform. What are publishing platforms ?

(b) What role does Secretarial practice play in effecting functioning of an office ?

Q2.(a) What are the objectives of office management ? D istinguish between Office and e-Office. 10

(b) “Office management is the task of planning, organizing, coordinating and controlling the efforts of employees in the office to achieve the objecti ves of office. ” Elucidate the statement. 10 [ 2 ]

Q3.(a) Explain the meaning and functions of Web-conferencing. 10

(b) Explain the advantages and disadvantages of using cloud computing.

Q4.(a) Discuss the advantages and disadvantages of using forms in an organization. 10

(b) What do you understand by an Electronic Form ? Also mention its advantages.

Q5.(a) Explain the role of office manager as Information disseminator, Leader, Organizer, Spokesperson and Motivator. 10

(b) What do you mean by etiquettes? How does it regulate professional, social a nd ethical behavior in offices ?

Q6.Distinguish between any four of the following.

(a) Centralization and Decentralization.

(b) Internet Banking and Mobile Banking

(c) Recurring Expenditur e and Non-recurring Expenditure

(d) Checkbook and Passbook

(e) Minutes of Meetings and Reports of Meetings [ 3 ]

Q7.(a) What is the status of S ecretary of any trade or professional association ? What functions does he perform ? 10

(b) Who is eligible to be appoint ed as Secretary of a government department ? Briefly explain the administrative and executive functions of the Secretary of a government department.

Q8.Write short notes on any four of the following :

(a) System Automation

(b) Closure

(c) Open Agenda

(d) Microsoft Publisher

(e) Office Management 2023 -144

(ii) BCOE–144 9,2

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