BCOE-144 · December 2025 · English
IGNOU BCOE-144 December 2025 Previous Year Question Paper
Office Management And Secretarial Practice
Structured previous year question paper for BCOE-144, December 2025 session.
Max marks: 100 · Questions: 9
Verified: 29 Jul 2026
B. COM. (GENERAL) (CBCS)
Term-End Examination
December, 2025
BCOE-144 : OFFICE MANAGEMENT AND
SECRETARIAL PRACTICE
Time : 3 Hours Maximum Marks : 100
Weightate : 70%
Note : Attempt any five questions. All questions
carry equal marks.
Q1.(a) What do you understand by office location ? List the factors affecting office location. 10
(b) Discuss in detail various types of offices with suitable examples.
Q2.What do you mean by Work from Home (WFH) ? Explain its advantages and disadvantages.
Q3.What do you mean by planning ? Explain its importance in an organisation. Explain the steps followed in a planning process. (2+6+12)
Q4.Explain in detail internal office forms and external contract forms.
Q5.(a) What is indexing ? Discuss the different types of indexing. 10
(b) Explain digital publishing platform. State its advantages and disadvantages.
Q6.(a) What do you mean by the term ‘Secretary’ ? Explain various roles of a Secretary in an organisation. 10
(b) Explain ‘quorum’ in detail.
Q7.Distinguish between the following: 5x4=20
(a) Delegation and Decentralisation
(b) Recurring and Non-recurring expenditures
(c) Vouching and Verification
(d) Virtual office and Physical office
Q8.Explain various types of accounts that can be opened in a bank.
Q9.Write short notes on any four of the following : 4x5=20
(a) Virtual meeting space
(b) Qualities of a good office manager
(c) Steps of filing procedure
(d) Animated publishing
(e) Cloud storage
(f) Importance of audit