BCOE-144 · December 2024 · English
IGNOU BCOE-144 December 2024 Previous Year Question Paper
Office Management And Secretarial Practice
Structured previous year question paper for BCOE-144, December 2024 session.
Max marks: 100 · Questions: 9
Verified: 29 Jul 2026
B. COM. (GENERAL)
(CBCS) [B. COM.
(G)]
Term-End Examination
December, 2024
BCOE-144 : OFFICE MANAGEMENT AND
SECRETARIAL PRACTICE
Time : 3 Hours Maximum Marks : 100
Weightage : 70%
Note: Attempt any five questions. All questions
carry equal marks.
Q1.(a) What do you understand by office location ? Describe the factors affecting office location. 10
(b) What are the advantages and disadvantages of work from home (WFH) ? Explain.
Q2.(a) How do office environment change ? Substantiate your answer with suitable examples. 10
(b) List ten do’s and don'ts for office etiquette.
Q3.(a) What do you understand by Centralization ? Describe the advantages and disadvantages of centralization in an office. 10
(b) What do you understand by decentralization ? How would you assess whether an office is centralized or decentralized ? Explain.
Q4.(a) What is a content publishing platform ? How does it help in publishing ? 10
(b) What are the various advantages and disadvantages of a digital publishing platform ? Explain.
Q5.(a) “Effective designing of office forms is both science and art.” In the light of this statement, mention the points to be kept in mind while designing office forms. 10
(b) Why is filling online forms popular now-a- days ? Explain with the help of suitable examples.
Q6.(a) What is office mechanization ? What are its various advantages and disadvantages ? Explain. 10
(b) Explain the concept of | modern office equipments with the help of examples.
Q7.(a) Who should issue the notice of a meeting and to whom ? How should it be served ? Explain with suitable examples. 10
(b) What is meant by ‘order of business’ in a meeting ? Enumerate the items of agenda in a serial order.
Q8.Write short notes on any four of the following : 4x5=20
(a) Types of Indexing
(b) Hybrid Office
(c) Line and Staff Organisation
(d) Filing Classification System
(e) Microsoft Publisher
Q9.Distinguish between any four of the following : 4x5=20
(a) Contact filed and Custom field
(b) Adjournment and Postponement
(c) Banking and e-Banking
(d) Office and e-Office
(e) Debit Card and Credit Card [71 BCOE-144 (@) fafa (Hybrid) Hratera 4x5=20
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