BCOLA-138 · June 2025 · English
IGNOU BCOLA-138 June 2025 Previous Year Question Paper
Business Communication
Structured previous year question paper for BCOLA-138, June 2025 session.
Max marks: 100 · Questions: 9
Verified: 29 Jul 2026
BACHELOR OF COMMERCE
(GENERAL) [B. COM.
(G)]
Term-End Examination
June, 2025
BCOLA-138 : BUSINESS COMMUNICATION
Time : 3 Hours Maximum Marks : 100
Note : Answer any five questions. All questions
carry equal marks.
Q1.Discuss variety of aspects that contribute to effective communication. How can the presence of interpersonal obstacles result in ineffective communication ?
Q2.Identify four key objectives of corporate communication and _ provide relevant examples of contemporary technologies utilized for business communication.
Q3.Compare and contrast the benefits and drawbacks of formal channels of communication with those of informal channels of communication.
Q4.(a) Discuss basic principles of business letter. 10
(b) What is the purpose of business plan ? Describe its key elements.
Q5.Explain the key aspects of Postal Life Insurance. How do publicity and public relations promote the postal life insurance schemes ?
Q6.Write a report on the implementation of digital platforms in educational institutes for the purpose of effective teaching and learning.
Q7.What is the importance of precis writing ?
Q8.Discuss various problems that are encountered while writing a precis?
Q9.Write short notes on any four of the following : 5+5+5+5
(a) Unique selling proposition
(b) Video Conferencing Planning
(c) Preparation for Personal Interview
(d) Globalization
(e) Requisites of a valid meeting