IGNOU MCO-01 June 2016 Previous Year Question Paper

Q1.What do you mean by bureaucracy ? Discuss its characteristics. Do you think that bureaucracy enhances efficiency in the organisation. Give your arguments. 6+8+6

Q2.Explain different dimensions of organisational climate. How can favourable organisational climate be created in any organisation ?

Q3.What is Job Design ? Examine various job redesign techniques and how do they help in improving the organisational efficiency.

Q4.Discuss the concept of values and its importance.

Q5.How can value based organisations be created ?

Q6.Discuss the significance of communication in an organisation. Suggest ways to make communication effective in the organisation.

Q7.Discuss the concept of learning and how does learning result in change in behaviour ? Also discuss how does learning enhance the performance. 10+1n0

Q8.What is team building ? Explain different approaches of team building. Do you think that these approaches are helpful in the process of team building 5+10+5

Q9.Write short notes on any two of the following : 10+10

(a) Conflict Management

(b) Sources of resistance to change

(c) Non - financial motivators

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