MCO-01 · December 2023 · English

IGNOU MCO-01 December 2023 Previous Year Question Paper

ORGANISATION THEORY AND BEHAVIOUR

Structured previous year question paper for MCO-01, December 2023 session.

Max marks: 100 · Questions: 8

Verified: 8 Sept 2026

MASTER OF COMMERCE

(M. Com.)

Term-End Examination

December, 2023

MCO-01 : ORGANISATION THEORY AND

BEHAVIOUR

Time : 3 Hours Maximum Marks : 100

Note :

(i) Attempt any five questions.

(ii) All questions carry equal marks.

Q1.“Classical theory of organisation was developed in three streams : Bureaucracy, Administrative Theory and Scientific Management.” In the light of the statement, explain classical theory of organisation.

Q2.Discuss the components of organisation structure. Explain how do they help in smooth functioning of organisation. 10+10 [ 2 ]

Q3.Describe the process of perception. Also d iscuss the factors influencing perception.

Q4.Explain various causes of intra -organisational factors causing stress. Cite few examples.

Q5.“The process of communication implies the existence of a sender, a rec eiver, a message and a motivating clim ate for it.” In the light of the statement, explain the communication process with suitable example. How can you make the communication effective ?

Q6.Explain three levels of conflict that are there in organisational life with relevant examples.

Q7.Discuss the concept of organisational development stating its objectives.

Q8.Write short notes on any two of the following : 10+10

(a) Cross cultural management

(b) Sources of power

(c) Maslow’s need hierarchy theory

(d) Theory of attribution

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