IGNOU MCO-01 December 2025 Previous Year Question Paper

Q1.Explain the various functions and roles of managers. How are they useful in enhancing the efficiency of the organisation ? 10+10 [ 2 ]

Q2.(a) Discuss the central theme of scientific management. Do you think that the scientific management enhances productivity in the organisation ? Give your arguements. 12

(b) Discuss the ‘Cont ingency Theory’ of an organisation.

Q3.What is Organisational E ffectiveness ?

Q4.Explain the different components and determinants of organisational effectiveness.

Q5.Discuss the operant conditioning theory of learning with examples. How does it differ with the classical conditioning theory of learning ? 12+8 [ 3 ]

Q6.(a) Explain the process of perception. Describe the factors which influence perception with the help of suitable examples. 14

(b) Discuss the barriers to accurate perception with the help of examples.

Q7.(a) How does Lewin ’s three-step model explain the process of change ? 10

(b) How can you overcome resistance to change in an organisation ? Discuss with suitable examples.

Q8.How does organisational culture create its impact on workplace ? Suggest measures for developing organisational culture. 10+10 [ 4 ]

Q9.Write notes on any two of the following : 10+10

(a) Roles of managers

(b) Maslow’s theory of motivation

(c) Social learning and change of behaviour

(d) Creating a stress-free environment [ 5 ] MCO–01 okf.kT; esa LukrdksÙkj mikf/k (,e- dkWe-) l=kar ijh{kk fnlEcj] 2025 ,e-lh-vks-&01 % laxBu fl¼kUr vkSj O;ogkj le; % 3 ?k.Vs vf/kdre vad % 100 Hkkfjrk % 70% uksV %

(i) fdUgha ik¡p iz'uksa ds mÙkj nhft,A

(ii) lHkh iz'uksa ds vad leku gSaA 1- izca/kdksa ds fofHkUu dk;ks± vkSj Hkwfedkvksa dh O;k[;k dhft,A laxBu dh dk;Z dq'kyrk dks c kus esa ;s dSls mi;ksxh gaS \ 10+10 [ 6 ] MCO–01 2-

(v) oSKkfud izca/k ds ewy fo"k; ds lEcU/k esa foospuk dhft,A D;k vki bl fopkj ls lger gSa fd oSKkfud izca/k fdlh laxBu esa mRikndrk dks c krk gS \ vius er ds i{k esa nyhysa nhft,A 12

(c) laxBu d s ^vkdfLedrk fl¼kar* dh foospuk dhft,A 8 3- laxBukRed izHkkfor k D;k gS \ laxBukRed izHkkfor k ds fofHkUu ?kVdksa vkSj muds fu/kkZjdksa dh O;k[;k dhft,A 5+15 4- vf/kxe ds fØ;kizlwr vuqdwyu fl¼kar dh mnkgj.k lfgr foospu dhft,A ;g vf/kxe ds 'kkL=h; vuqdwyu fl¼kar ls fdl izdkj fHkUu gS \ 12+8 [ 7 ] MCO–01 5-

(v) izR;{k.k dh izfØ;k dh O;k[;k dhft,A izR;{k Kku dks izHkkfor djus okys dkjdksa dk mnkgj.kksa dh lgk;rk ls o.kZu dhft,A 14

(c) lgh izR;{k.k esa vkus okyh ck/ kkvksa dk mnkgj.k dh lgk;rk ls o.kZu dhft,A 6 6-

(v) ysfou dk rhu &voLFkk ekWMy ifjorZu dh izfØ;k dh O;k[;k fdl izdkj djrk gS \ 10

(c) vki fdlh laxBu esa ifjorZu ds izfrjks/k dks dSls nwj dj ldrs gSa \ mi;qDr mnkgj.kksa lfgr ppkZ dhft,A 10 7- laxBukRed laLd`fr dk;ZLFky ij viuk izHkko fdl izdkj ls Mkyrh gS \ laxBukRed laLd`fr dks fodflr djus ds mik;ksa dks lq>kb,A 10+10 [ 8 ] MCO–01 8- fuEufyf[kr esa ls fdUgha nks ij fVIif.k;k¡ fyf[k, % 10+10

(v) izca/kdksa dh Hkwfedk,¡

(c) eSLyks dk vfHkizsj.kk dk fl¼kar (l) lkekftd vf/kxe ,oa O;ogkj esa ifjorZu (n) rukoeqDr okrkoj.k rS;kj djuk