IGNOU MCO-01 June 2015 Previous Year Question Paper

Q1.What are the findings of Howthorne Experiments ? Explain the relevance of these findings in organisations today.

Q2.What are attitudes ? Describe the process of formation of attitude. Explain how do attitudes affect behaviour at work. 4+10+6

Q3.Stress in our daily life is the result of many interacting factors. Identify these factors and diagnose their psychological and organisational consequences.

Q4.Explain the process of conflict in an organisation.

Q5.How does conflict reduce the efficiency in the organisation ?

Q6.What is organisational change ? Explain Lewin's model of process of change.

Q7.What is informal power ? Explain different types of informal power in the organisation.

Q8."Personality development takes place in various stages." Discuss and explain the factors which influence the development of personality.

Q9.Write short notes on any two of the following : 10+10

(a) Total Quality Management

(b) Delegation of Authority

(c) Job enrichment and Job enlargement

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