MCO-01 · June 2021 · English
IGNOU MCO-01 June 2021 Previous Year Question Paper
ORGANISATION THEORY AND BEHAVIOUR
Structured previous year question paper for MCO-01, June 2021 session.
Max marks: 100 · Questions: 9
Verified: 8 Sept 2026
MASTER OF COMMERCE (M. Com.)
Term-End Examination
June, 2021
MCO-01 : ORGANISATIONAL THEORY AND
BEHAVIOUR
Time : 3 Hours Maximum Marks : 100
Note : Answer any five questions. All questions
carry equal marks.
Q1.Do you think that, “Organisational structure facilitates in allocation of tasks, reporting pattern and coordination mechanisms.” Discuss and explain various components of organisational structure.
Q2.(a) Why do you study organisational behaviour ? Illustrative your answer with examples. 10
(b) Describe the individual perspective of organisational behaviour. How do they facilitate in the growth of the individuals in the organisation ?
Q3.(a) Describe the factors influencing the perception with suitable examples. 10
(b) How can you develop perceptual skills in the organisation ? Explain with examples.
Q4.What are the consequences of stress ? Discuss with examples and describe various stressors and related techniques which help in understanding the creation of stress free environment.
Q5.(a) Critically examine Herzberg’s two-factor theory of motivation. 12
(b) Discuss the similarities and distinction between Maslow’s need hierarchy and Herzberg’s two-factor theory. 8 [ 3 ]
Q6.Do you think that Job design is essentially a strategy of human resource management ?
Q7.Justify and discuss the models of Job design.
Q8.Do you think that individuals and different groups in the organisations use variety of power tactics to obtain power ? Discuss and explain the sources of power in an organisation.
Q9.Write short notes on any two of the following : 10+10
(i) Adaptive organisational structure
(ii) Schedules of Reinforcement
(iii) Job Re-engineering
(iv) Factors in building effective organisation okf.kT; esa LukrdksÙkj mikf/ (,e- dkWe-) l=kkar ijh{kk twu] 2021 ,e- lh- vks--01 % laxBu fl¼kUr vkSj O;ogkj le; % 3 ?k.Vs vf/dre Hkkfjrk % 100 uksV % fdUgha ik¡p iz'uksa ds mÙkj nhft,A lHkh iz'uksa ds vad leku gSaA 1- D;k vki le>rs gSa fd ] ¶laxBu <k¡pk dk;ks± dk vkcaVu] fjiksVZ djus dk Lo:i vkSj leUo;h ra=kksa dks ljy cukrk gSA¸ O;k[;k d hft, vkSj laxBu <k¡ps ds ?kVdksa dk o.kZu dhft,A 4+16 2-
(v) laxBukRed O;ogkj dk vè;;u vki D;ksa djrs gSa \ mnkgj.k ds lkFk mÙkj nhft,A 10
(c) laxBukRed O;ogkj ds O;fDrxr ifjizs{; dk foospu dhft,A ;g fdl izdkj laxBu esa O;fDr;ksa ds lrr~ :i ls fodkl esa lgk;d gksrk gS \ 10 3-
(v) izR;{k.k dks izHkkfor djus okys dkjdksa dk mnkgj.k ds lkFk foospu dhft,A 10
(c) fdlh laxBu esa vki izR;{k.k lEcU/h dkS'kyksa dks dSls fodflr djsaxs \ mnkgj.k ds lkFk o.kZu dhft,A 10 4- ruko ds D;k&D;k ifj.kk e gSa \ mnkgj.k ds lkFk O;k[;k dhft, vkSj rukoeqDr okrkoj.k ds fuekZ.k dks le>us ds fy, ftu LVsªllZ vkSj lEcfU/r rduhdksa dk mi;ksx fd;k tkrk gS ] mudh O;k[;k dhft,A 14+6 5-
(v) gtZcxZ ds f}dkjd vfHkizsj.k fl¼kUr dk vkykspukRed ijh{k.k dhft,A 12
(c) vfHkizsj.k ds eSLyks vkSj gtZcxZ ds f}dkjd fl¼kUr esa lekurk vkSj vUrj dh O;k[;k dhft,A 8 6- D;k vki le>rs gSa fd tk Wc fMtkbu ekuo lalk/u izcU/ dh ,d ;qfDr gS \ U;k;laxr fl¼ dhft, vkSj tkWc fMtkbu ds ekWMyksa dh O;k[;k dhft,A 6+14 7- D;k vki le>rs gSa fd la xBuksa esa 'kfDr izkIr djus ds fy, O;fDr rFkk fofHkU u lewg vusd izdkj dh ;qfDr;ksa dk iz;ksx djrs gSa \ O;k[;k dhft, vkSj fdlh laxBu esa 'kfDr izkI r djus dh izfØ;k dh O;k[;k dhft,A 8+12 8- fuEufyf[kr esa ls fdUgha nks ij laf{kIr fVIif.k;k¡ fyf[k, % 10 +10
(i) vuqdwy laxBu <k¡pk
(ii) izcyu dh vuqlwfp;k¡
(iii) tkWc iqu%bathfu;jh
(iv) izHkkoh laxBu fuekZ.k ds dkjd
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