IGNOU MCO-01 December 2016 Previous Year Question Paper

Q1.Discuss the features of an organisation. Explain the basic purpose of existence of different organisations in the society.

Q2.What is informal power ? Explain different types of informal power in an organisation.

Q3.Explain the important features of stress. "Stress has positive as well as negative consequences". Discuss.

Q4.What is organisational effectiveness ? Explain different components and determinants of organisational effectiveness.

Q5.Explain important factors affecting job satisfaction. Suggest ways to enhance employee's job satisfaction.

Q6.What is 'group decision ? Explain its merits and limitations. Critically examine how is group decision better than individual decision ? 4+8+8

Q7.What is perception ? State its features. Explain perception process and important factors which influence perception. 5+5+10

Q8.Write short notes on any two of the following : 10+10

(a) Job Design and Job Satisfaction

(b) Communication barriers

(c) Organisational change

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