IGNOU MCO-01 June 2025 Previous Year Question Paper

Q1.Explain the nature and types of conflict in an organisation. Also explain the four stages [ 2 ] MCO–01 in the conflict process with appropriate examples.

Q2.Explain the dimensions of organisational climate. How can favourable organisational climate be created ?

Q3.(a) What do you mean by group development ? Explain different stages of the development of a group with appropriate examples. 10

(b) Describe the principles of good communication.

Q4.“Job satisfaction is an inner feeling; it is influenced by various organisational and personal variables. ” Discuss these variables with examples. 20 [ 3 ]

Q5.“Stress has positive and negative consequences. Negative conseq uences have adverse impact on biological , psychological and behavioral systems, apart from organisational systems. ” Explain this statement with examples.

Q6.Critically evaluate the need for achieve - ment theory of motivation. How this theory can be applied for managerial decisions ?

Q7.What are the components of organisation al structure ? Discuss them and explain how do they help in smooth functioning of the organisation. 10+10 [ 4 ]

Q8.Write notes on any two of the following : 10+10

(a) Models of Men

(b) Culture-Person Compatibility

(c) Managing Multi-National Organisation

(d) Managerial Usage of Perception [ 5 ] MCO–01 okf.kT; esa LukrdksÙkj mikf/k (,e- dkWe-) l=kar ijh{kk twu] 2025 ,e-lh-vks-&01 % laxBukRed fl¼kUr vkSj O;ogkj le; % 3 ?k.Vs vf/kdre vad % 100 Hkkfjrk % 70% uksV %

(i) fdUgha ik¡p iz'uksa ds mÙkj nhft,A

(ii) lHkh iz'uksa ds vad leku gSaA 1- ,d laxBu esa }a} ds Lo:i vkSj izdkjksa dh O;k[;k dhft,A mfpr mnkgj.kksa ds lkFk }a} dh izfØ;k ds pkj pj.kksa dh O;k[;k dhft,A 10$10 [ 6 ] MCO–01 2- laxBukRed okrkoj.k ds vk;keksa dh O;k[;k dhft,A vuqdwy laxBukRed okrkoj.k d k fuekZ.k dSls fd;k tk ldrk gS \ 10$10 3-

(v) lewg fodkl ls D;k vfHkizk; gS \ mfpr mnkgj.kksa ds lkFk fdlh lewg ds fodkl dh fofHkUu voLFkkvksa dh O;k[;k dhft,A 10

(c) vPNs lEizs"k.k ds fl¼kUr dh O;k[;k dhft,A 10 4- ßukSdjh lUrqf"V vkUrfjd laosnu gS] ;g fofHkUu izdkj ds laxBukRed vkSj O;fDrxr pjksa ls izHkkfor gksrh gSA Þ bu pjksa dh mnkgj.k lfgr ppkZ dhft,A 20 5- ßncko ds ldkjkRed rFkk udkjkRed ifj.kke gksrs gSa] udkjkRed ifj.kkeksa ds laxBu ds ra=ksa ij foijhr izHkko [ 7 ] MCO–01 rks iM+rs gh gSa ijUrq lkFk&lkFk tSfod] euksoSKkfud vkSj O;ogkjkRed i¼fr;ksa ij Hkh foijhr izHkko iM+rs gSaAÞ mnkgj.k lfgr bl dFku dh O;k[;k dhft,A 20 6- vfHkizsj.k ds miyfC/k fl¼kUr dh vko';drk dk lekykspukRed ijh{k.k dhft,A ;g fl¼kUr izcU/kdh; fu.kZ; ij fdl rjg ls ykxw fd;k tk ldrk gS \ 16$4 7- laxBukRed <k¡ps ds ?kVd dkSu&dkSu ls gSa \ muds lEcU/k esa foospuk dhft, vkSj Li"V dhft, fd fdlh laxBu dks lqpk# :i ls pykus esa os fdl izdkj ls en n djrs gSaA 10$10 [ 8 ] MCO–01 8- fuEufyf[kr esa ls fdUgha nks ij fVIif.k;k¡ fyf[k, % 10+10

(v) ekuo ds ekWMy

(c) laLÏfr&O;fDr laxrrk (l) cgqjk"Vªh; laxBu dk izcU/k (n) izR;{k.k (izR;{k Kku) ds izcU/kdh; mi;ksx