IGNOU MCO-01 December 2022 Previous Year Question Paper

Q1."Organisational Behaviour deals with individual behaviours in organisations, apart from dealing with group behaviours and behaviours in organisation." Discuss this statement with examples.

Q2.Describe various steps involved in formulating strategies for change of employees’ behaviour in an organisation.

Q3.Explain process of perception and the factors that influence perception of people in an organisation.

Q4.Discuss in detail the principles of good communication with suitable examples.

Q5.(a) What d o yo u mean by c onflict in an organisation ? Describe in detail level s of conflict that may arise in an organisation.

(b) What measures would you take to resolve the conflict in an organisation, as a Human Resource Manager ? Explain.

Q6.(a) Describe the role of manager in an organisation.

(b) Discuss the characteristics of a modern organisation with suitable example.

Q7.Explain ‘Lewin’s Model’ and ‘Continuous Process Model’ of change process in an organisation with suitable example.

Q8.Write short notes on any two of the following : 10+10

(a) Basic Elements of Organisational Culture

(b) Building Effective Organisation

(c) Cross-Cultural Management

(d) Classical Theory of Organisation