MMPH-005 · December 2024 · English

IGNOU MMPH-005 December 2024 Previous Year Question Paper

ORGANISATIONAL DEVELOPMENT AND CHANGE

Structured previous year question paper for MMPH-005, December 2024 session.

Max marks: 100 · Questions: 8

Verified: 11 Sept 2026

MASTER OF BUSINESS

ADMINISTRATION/MASTER OF

BUSINESS ADMINISTRATION IN

HUMAN RESOURCE MANAGEMENT /

POST GRADUATE DIPLOMA IN

HUMAN RESOURCE MANAGEMENT

(MBA/MBAHM/PGDIHRM)

Term-End Examination

December, 2024

MMPH–005 : ORGANISATIONAL DEVELOPMENT

AND CHANGE

Time : 3 Hours Maximum Marks : 100

Weightage : 70%

Note :

(i) Attempt any five questions.

(ii) All questions carry equal marks.

[ 2 ] MMPH–005

Q1.Why do individuals and organisations resist change ? What are the sources of resistance ?

Q2.Explain coping mechanisms to resist the change.

Q3.What do you understand by turnaround management ? Discuss the need for turnaround management. List out the steps involved in turnaround management.

Q4.What do you understand by process based change ? Provide relevant examples from the Indian context. What are the benefits of outsourcing in the context of change ?

Q5.Write short notes on the following :

(a) Process consultation

(b) Organisational mirroring

(c) Role analysis

(d) Team building [ 3 ]

Q6.What is organisational culture ? Describe how organisational culture change can take place. Illustrate.

Q7.Discuss the important factors which are responsible for change. Explain different models of change.

Q8.Describe OD as a useful model of change. What is process consultation ? Explain.

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