MMPC-011 · June 2025 · English

IGNOU MMPC-011 June 2025 Previous Year Question Paper

SOCIAL PROCESSES AND BEHAVIOURAL ISSUES

Structured previous year question paper for MMPC-011, June 2025 session.

Max marks: 100 · Questions: 9

Verified: 11 Sept 2026

MASTER OF BUSINESS

MANAGEMENT/MBA (HEALTH

CARE AND HOSPITAL

MANAGEMENT) /

MBA (LOGISTICS AND SUPPLY

CHAIN MANAGEMENT)/

MBA (CONSTRUCTION

MANAGEMENT)

(MBA/MBAHCHM)

Term-End Examination

June, 2025

MMPC-011 : SOCIAL PROCESSES AND

BEHAVIOURAL ISSUES

Time : 3 Hours Maximum Marks : 100

Weightage : 70%

Note : Attempt any five questions. All questions

carry equal marks.

[ 2 ] MMPC–011

Q1.What was classical move ment of management ? Discuss it s rol e in the evolution of organizational behaviour.

Q2.Explain the systems view of OB and describe the various OB modules.

Q3.Explain the concept and process of behaviour modification with suitable examples.

Q4.Explain any two theories of motivation and their relevance in Indian organisations.

Q5.What do you understand by perception ?

Q6.Describe the factors influencing perception.

Q7.What are the sources of conflict ? Explain any two frameworks of conflict management.

Q8.Describe the concept of spiritual intelligence quotient and discuss spiritual intelligence at workplace with examples.

Q9.Explain the following :

(i) Psychological Stressors

(ii) Inclusive Organization