MMPC-011 · June 2023 · English
IGNOU MMPC-011 June 2023 Previous Year Question Paper
SOCIAL PROCESSES AND BEHAVIOURAL ISSUES
Structured previous year question paper for MMPC-011, June 2023 session.
Max marks: 100 · Questions: 7
Verified: 11 Sept 2026
MANAGEMENT PROGRAMME
(MP)
Term-End Examination
June, 2023
MMPC-011 : SOCIAL PROCESSES AND
BEHAVIOURAL ISSUES
Time : 3 Hours Maximum Marks : 100
Weightage : 70%
Note : Answer any five questions. All questions
carry equal marks.
Q1.Briefly describe and discuss the determinants and characteristics of motivation. How can organisations motivate employees to be more productive ? Illustrate with examples.
Q2.Identify and elaborate the determinants of personality ? How do traits of personality produce an imp act on organisational behaviour ? Give examples.
Q3.Explain in detail the aspects to be considered for building effective teams. Cite suitable examples.
Q4.Discuss the strategies of conflict management as well as resolution.
Q5.Write short notes on any four of the following :
(a) Strategies for bargaining
(b) Rust out stress syndrome
(c) Dimensions of OCB
(d) Strategies to break the glass ceiling effect
(e) Emotional intelligence
Q6.What is your understanding of organizational behaviour ? Identify the components which affect it.
Q7.Discuss the methods for resolving organizational conflict. Explain using Indian examples. MMPC–011 10,900