MMPC-011 · December 2022 · English
IGNOU MMPC-011 December 2022 Previous Year Question Paper
SOCIAL PROCESSES AND BEHAVIOURAL ISSUES
Structured previous year question paper for MMPC-011, December 2022 session.
Max marks: 100 · Questions: 7
Verified: 11 Sept 2026
MASTER OF BUSINESS
ADMINISTRATION
(MBA)
Term-End Examination
December, 2022
MMPC-011 : SOCIAL PROCESSES AND
BEHAVIOURAL ISSUED
Time : 3 Hours Maximum Marks : 100
Weightage : 70%
Note : Answer any five questions. All questions
carry equal marks.
Q1.Explain which social processes act as foundations of Human Behaviour in organizations. Briefly discuss how individuals who work in the organisation operate at different levels of society i.e. fr om micro to macro.
Q2.What do you understand by the term “Behaviour” ? Explain. Describe models to understand Human Behaviour and their limitations. Give examples.
Q3.Describe Beh aviour modification . Explain it s process. How does behaviour modification work in organisations ?
Q4.Briefly describe and discuss different sources of conflict and their effects on organisations.
Q5.Write short notes on any four of the following :
(a) Dimensions of OCB
(b) Attribution
(c) Stages of Group Development
(d) Negotiation
(e) Empowerment
Q6.Evaluate the concept and dynami cs of group formation. Cite suitable examples.
Q7.Discuss the salient features of employee empowerment. Cite the process of measuring empowerment.