IGNOU MMPC-002 June 2023 Previous Year Question Paper

Q1.Define Human Resource Management. Discuss the roles and responsibilities of HR managers and the challenges faced by them citing examples. [ 2 ]

Q2.Describe the process of human resource planning with illustrations. Briefly discuss the problems in human resource planning.

Q3.Discuss the salient features of job analysis.

Q4.Explain any two methods of job analysis with the help of suitable examples.

Q5.What are the basic principles of compensation administration ? Briefly explain the major components of industrial wage structure of India and highlight the recent developments.

Q6.Narrate the growth of trade unions and employers’ associations in India.

Q7.Read the following case and answer the questions given at the end : Vishal Industr ies Lt d., is a medium -sized engineering factory employing 250 employees. The Factory Manager advised the Personnel Manager of the company to select a right man to fill up the vacancy of a “Time -Keeper”. The Personnel Manager inserted an advertisement for this post in prominent local newspa pers and received a large numb er of applications although specific job description and job requirements were embodied in the advertisement. After preliminary screening of applications, the Personnel Manager selected only 6 applications out of 197 and sent them “Application Blank” for collecting their detailed information. On receipt of Applications and on further scrutiny, it was observed that two candidates were age -barred, although they had a good experience at their credit and one candidate had a suspicious personal life. The Personnel Manager therefore selected only 3 candidates and sent them call -letters for a personal interview on a stipulated date. Only two candidates out of three appeared for the interview before the Interview Panel consisting of three interviewe rs. The panel had therefore to take a decision on selection, either of Mr. Tukaram Patil or Mr. Girish Mahajan. The personal traits and merits of these two candidates are as follows : Mr. Tukaram Patil, a young man of 30 years, has worked for a year in the Time Office of a reputed company . He is an exceptionally sociable amicable individual who enjoys mixing with employees. His verbal skills are average, but he has a good degree of hardness. He can sit late in office and prepare payrolls of employees a nd co mplete the checking of paysheets a day before the actual date of payment. He does not demand extra remuneration or over-time for sitting late hours in office, He is a good sportsman also and has worked as a secretary of a sports club. A glaring weakness as revealed during the interview is that Mr. Patil’s memory is not strong and he may forget a task assigned to him . But he is straight-forward and frankly accepts his limitations. Mr. Girish Mahajan, is also a youth, aged 25, and has a good personality, abov e average communication skills, but at times is “rough” in dealing with people . His clerical and computational skills are excellent. He does not on his own mix with people or take part in extra curricular activities. He joined a textile mill as a clerk in the Time Office and was plomoted to the post of Assistant Time Keeper within a period of 5 years. He is against the principle of sitting late in office. His sense of time keeping, punctualit y is good and regular . He feels that attendance of employees must be posted in the regular register on the same day and paysheets must be kept ready on 1st of every month and sent to A/c Department, for checking before 3rd instalment. Similarly, he prepares PF/ESI statements an d returns in time and submits the same to respective Government authorities in time. However, Mr. Girish Mahajan is short tempered and at times he also had heated arguments with managerial executives. He limits his existence to his working table and if any body unconnected with the time -office work comes near his table, he loses his temper. Questions :

(a) In terms or overall capabilities and job requirements, whom will you recommend out of the two candidates, in your capacity as a Personnel Manager ?

(b) In case the other two members of the Interview Panel differ from your decision, how will you convince them ?

(c) As a Manager HR , what will you do to improve the interpersonal relations in the organization ?