MMPH-004 · June 2026 · English

IGNOU MMPH-004 June 2026 Previous Year Question Paper

INDUSTRIAL AND EMPLOYMENT RELATIONS

Structured previous year question paper for MMPH-004, June 2026 session.

Max marks: 100 · Questions: 9

Verified: 11 Sept 2026

MASTER OF BUSINESS

ADMINISTRATION (MBA)

Term-End Examination

June, 2026

MMPH-004 : INDUSTRIAL AND

EMPLOYMENT RELATIONS

Time : 3 Hours Maximum Marks : 100

Weightage : 70%

Note : Attempt any five questions. All questions

carry 20 marks.

Q1.What are the main features of collective bargaining ? Give an account of various theories on collective bargaining. [ 2 ]

Q2.Discuss the various steps in bargaining process. Enlist the conditions for a successful collective bargaining.

Q3.Explain the negotiation process citing examples. What are the tactics and strategies in negotiations ?

Q4.Define grievance. Explain various approaches to grievance resolution ? In your opinion which approach is most effective and why ?

Q5.What is Domestic Enquiry ? Explain the procedure of holding domestic enquiry against an erring employee.

Q6.Explain various types of conflicts. Outline the various forms of industrial actions to manage conflict.

Q7.Discuss the different types of structure of trade unions and their characteristics.

Q8.Enumerate the types and features of the Industrial Federations and Central Federations functioning in India.

Q9.How do labour legislations in India ensure labour welfare ? Explain the principle of social security of labour legislations.

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