Refund & Cancellation Policy

Everything sold on IGNOU Simplified is a digital product — solved assignments, guess papers, notes and project reports delivered as PDF files. Because the download link is released immediately after a successful payment, orders cannot be cancelled once the file has been delivered.

When we do issue a refund

• Money was debited but the order never completed and no download link was issued.
• You were charged twice for the same product — the duplicate charge is refunded.
• The delivered file is corrupted, unreadable, or is clearly a different course/medium than the one listed on the product page, and we cannot supply a corrected file.

When we cannot refund

• The file was downloaded successfully and matches the product description.
• You bought the wrong course code, medium or session by mistake.
• Expectations about marks, evaluation results or university acceptance.

How to request a refund

Email simplifiedignou@gmail.com within 7 days of the payment with your order ID, the registered email or phone number, and a short description of the problem. We reply to every request and, where a refund is approved, it is sent back to the original payment method — typically within 5–7 working days, depending on your bank or UPI provider.

Failed payments

If a payment fails but money leaves your account, it is usually an automatic bank reversal and returns on its own within a few working days. Write to us if it has not appeared after that.

This policy sits alongside our Terms & Conditions.