MMPO-003 · December 2023 · English

IGNOU MMPO-003 December 2023 Previous Year Question Paper

OPERATIONS MANAGEMENT

Structured previous year question paper for MMPO-003, December 2023 session.

Max marks: 100 · Questions: 9

Verified: 11 Sept 2026

MASTER OF BUSINESS

ADMINISTRATION (MBA)

Term-End Examination

December, 2023

MMPO–003 : OPERATIONS MANAGEMENT

Time : 3 Hours Maximum Marks : 100

Weightage : 70%

Note :

(i) Answer any five questions.

(ii) Each question carries 20 marks.

Q1.What do you mean by a systems view of operations management ? Explain with suitable examples using Input-Process-Output model.

Q2.What is an operations strategy ? Explain the steps involved in the operations strategy formulation process.

Q3.What are the various types of processes ?

Q4.Explain job shop and batch processes with suitable examples.

Q5.What is an Aggregate Production Planning (APP) ? What are the Aggregate Planning strategies ? Discuss with suitable examples.

Q6.What are the seven tools of Statistical Quality Control (SQC) ? Explain.

Q7.What is Preventive Maintenance (PM) ? What are the objectives of Preventive Maintenance ?

Q8.Discuss the merits and demerits of Preventive Maintenance.

Q9.Write short notes on any four of the following :

(i) Triple bottom line

(ii) Computerized Relative Allocation of Facilities Technique (CRAFT)

(iii) Applications of Demand Forecasting Operations Management

(iv) Bill of Materials (BoM)

(v) Control Charts for Variables

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