IGNOU MMPC-007 June 2026 Previous Year Question Paper

Q1.What is two-way communication ? How does a two-way model of communication work ?

Q2.Explain with the help of an example.

Q3.What are verbal and non -verbal communication and their modes ? Give suitable examples.

Q4.What are the different kinds of informal or grapevine communication ? Use examples to explain any two of them.

Q5.What is a mind map ? Make a mind map for a company plan and e laborate on its meaning and importance.

Q6.What is the purpose of written communication ? Explain the role of written communication in businesses. [ 3 ]

Q7.What do you understand by email writing ?. Provide appropriate instances in the business parlance and disc uss its importance.

Q8.What are the parts that make up a business proposal ? Provide examples to explain the same.

Q9.What are the rules for ethical communication ? How do ethics affect communication ? Explain giving examples. [ 4 ] MMPC–007 O;olk; izca/ku esa LukrdksÙkj@O;olk; izca/ku esa LukrdksÙkj (cSafdax vkSj foÙk)@O;olk; izca/ku esa LukrdksÙkj (gsYFk ds;j vkSj vLirky izca/ku)@O;olk; izca/ku esa LukrdksÙkj (ykWftfLVDl vkSj lIykbZ psu eSustesaV)@ O;olk; izca/ku esa LukrdksÙkj (daLVªD'ku eSustesaV) l=kar ijh{kk twu] 2026 ,e-,e-ih-lh-&007 % O;kolkf;d lapkj le; % 3 ?k.Vs vf/kdre vad % 100 (Hkkfjrk % 70%) [ 5 ] MMPC–007 uksV % fdUgha ik¡p iz'uksa ds mÙkj nhft,A lHkh iz'uksa ds vad leku gSaA 1- f}&ekxhZ lapkj (Two-way communication ) D;k gS \ lapkj dk f}&ekxhZ ekWMy dSls dke djrk gS \ ,d mnkgj.k dh lgk;rk ls le>kb,A 2- ekSf[kd vkSj vekSf[kd lapkj D;k gSa vkSj muds dkSu&dkSu ls rjhds (modes) gSa \ mi;qä mnkgj.k nhft,A 3- vukSipkfjd ;k ^xzsiokbu* (grapevine) lapkj ds fofHkUu çdkj dkSu&dkSu ls gSa \ mnkgj.kksa dk mi;ksx djds muesa ls fdUgha nks dks le>kb,A 4- ^ekbaM eSi * (Mind map ) D;k gS \ fdlh daiuh dh ;kstuk ds fy, ,d ekbaM eSi cukb, vkSj mlds vFkZ rFkk egRo ij foLrkj ls ppkZ dhft,A 5- fyf[kr l apkj dk mís'; D;k gS \ O;olk;ksa esa fyf[kr lapkj dh Hkwfedk dks le>kb,A 6- vki ^bZesy ys[ku * (Email writing ) ls D;k le>rs gSa \ O;kolkf;d lanHkZ esa blds mi;qä mnkgj.k nhft, vkSj blds egRo ij ppkZ dhft,A [ 6 ] MMPC–007 7- ,d ^O;kolkf;d çLrko * (Business proposal ) fdu&fdu Hkkxksa ls feydj curk gS \ bls le>kus ds fy, mnkgj.k nhft,A 8- uSfrd lapkj (Ethical communication ) ds fu;e D;k gSa \ uSfrdrk lapkj dks fdl çdkj çHkkfor djrh gS \ mnkgj.k nsrs gq, le>kb,A