BPAG-173 · December 2021 · English
IGNOU BPAG-173 December 2021 Previous Year Question Paper
E-GOVERNANCE
Structured previous year question paper for BPAG-173, December 2021 session.
Max marks: 100 · Questions: 8 · Sections: 2
Verified: 22 Aug 2026
BACHELOR OF ARTS (HONOURS)
PUBLIC ADMINISTRATION (BAPAH)
Term-End Examination
December, 2021
BPAG-173 : E-GOVERNANCE
Time : 3 Hours Maximum Marks : 100
Note : Answer any five of the following questions in
about 400 words each, selecting at least two
questions from each Section. All questions
carry equal marks.
Section—I
Q1.‘Information and Communication Technology facilitate an admininistiative development and a effective service delivery’. Elaborate. 20 [ 2 ]
Q2.‘Changing the bureaucratic c ulture to a goal oriented and te chsarry culture requires effects at the technical, organizational and personnel levels.’ Explain.
Q3.Describe the use of Information and Communication Technology applications in the areas of rural development and agriculture.
Q4.Discuss the concept and significance of e - learning and the mode of virtual learning environment.
Section—II
Q5.Elucidate the meaning and tools of e-Commerce and e-Payments.
Q6.Elucidate the role played by Information and Communication Technology in delivery of citizen services. 20 [ 3 ]
Q7.Examine the features of Right of Information Act, 2005 and the remedial measures.
Q8.Write short notes in 250 words each o n the following : 10+10
(a) Urban Mission and Urban Infrastructure
(b) Information and Communication Technology and Smart City Mission 2021 -173 &II [ 6 ]