BEGLA-136 · December 2024 · English
IGNOU BEGLA-136 December 2024 Previous Year Question Paper
ENGLISH AT THE WORKPLACE
Structured previous year question paper for BEGLA-136, December 2024 session.
Max marks: 100 · Questions: 8
Verified: 5 Aug 2026
B. A. (GENERAL)/B. A. (HONOURS)
ENGLISH/B. A. (0VOCATIONAL
STUDIES) MICRO SMALL AND
MEDIUM ENTERPRISES
(BAG/BAEGH/BAVMSME)
(CBCS)
Term-End Examination
December, 2024
BEGLA–136 : ENGLISH AT THE WORKPLACE
Time : 3 Hours Maximum Marks : 100
Note : All questions are compulsory.
Q1.Match the words in Column A with their meanings in Column B : 10×1=10 Column–A Column–B
(i) Visionary
(a) abundance or excess of something [ 2 ] BEGLA–136
(ii) Philanthropic
(b) a situation that is too dominating
(iii) Plethora
(c) arranged in order of time of occurrence
(iv) Dynamic
(d) general agreement
(v) Persuade
(e) capacity to organise and manage a business venture
(vi) Opinionated
(f) person or organisation helping those in need
(vii) Overwhelming
(g) convince another person about something [ 3 ] BEGLA–136
(viii) Chronological
(h) a person who is forceful and vigorous (ix) Entrepreneurship
(i) someone with distinct opinions and puts them across aggressively (x) Consensus (j) person who imagines the future and plans accordingly
Q2.Make sentences using the following words : 5×2=10
(i) Competence
(ii) Tangible
(iii) Concise
(iv) Innovative
(v) Exceptional [ 4 ]
Q3.(i) Rewrite the following sentences as directed : 5×1=5
(a) The President unfolded the flag on Republic Day. (Change into passive voice)
(b) They announced the winners of the Arjun awards yesterday. (Change into passive voice)
(c) The train will leave in hour. (Fill in the blanks with the correct article)
(d) Nile is the longest river on earth. (Fill in the blank with the correct article)
(e) elephant is the largest land animal. (Fill in the blank with the correct article). [ 5 ] BEGLA–136
(ii) Fill in the blanks as indicated : 10×1=10
(a) Your job will include (type) letters. (Complete using the appropriate gerund form of the verb in brackets)
(b) Please remove the (break) chairs from this hall. (Complet e using correct participle form of the verb in brackets).
(c) if we did not accept their invitation. (Complete with an appropriate clause)
(d) I am sure your boss (understand) if you explained the situation to him. (Use the correct form of the verb in brackets).
(e) (will) you mind if I used mobile phone ? (Use the correct form of the verb in brackets). [ 6 ] BEGLA–136
(f) The prices of vegetables (rise) if we do not get enough rains. (Use the correct form of the verb in brackets).
(g) We are looking for someone (who, whom, which) has a proven record of excellence. (Choose the correct word from the brackets)
(h) We (should/need) go through the contract carefully before signing it. (Complete using the correct word from the brackets)
(i) The success of the project depends on proper (implement). (Use the correct form of the word in brackets) (j) The applicants (queue) up yesterday to buy the forms. (Use the correct form of the word in brackets) [ 7 ]
Q4.Write short notes on any two of the following in around 150 words each : 10×2=20
(a) Body language during an interview
(b) Workplace etiquette in a multicultural workplace
(c) Qualities of a good customer service executive
Q5.You have been asked to deliver a speech to a group of high school students on the topic, “Effective Time Management ”. Write out your speech (in around 150 words)
Q6.Write an official letter of application in response to an advertisement for the post of Customer Service Manager in a reputed organisation. Your application should show how your skills and experience match the requirements of the job. 10 [ 8 ]
Q7.You will be attending an interview for the post of Analyst in a reputed firm. Writ e out six questions you expect to be asked and the answers you plan to give.
Q8.Prepare the outline of a presentation on the topic : 15 “Skills essential for an effective team leader.” Your presentation should be well-structured.